fancybet Terms and Conditions

These terms and conditions ("Terms") apply to the use of the fancybet platform and all its services. By accessing this website, creating an account, or using any service, you are considered to have legally agreed to these Terms.

fancybet is an online gaming platform that offers casino games, sports betting, and other entertainment services. These Terms apply equally to all pages and services on the site.

If you do not agree with any part of these Terms, please refrain from using this platform. These Terms are written in English and apply to Bangladeshi users.

To learn more about how fancybet operates, please read the About Us page.

The key terms used in these Terms are defined below:

"Platform"

The fancybet website, mobile application, and all related digital services are collectively referred to as the "Platform".

"User"

Anyone who has created an account on the fancybet platform or is using its services is referred to as a "User" or "Member".

"Account Balance"

The total funds held in a user's account are referred to as the "Account Balance". Cash deposits and bonuses are tracked separately within this balance.

"Bonus Funds"

Funds awarded under a promotional offer are referred to as "Bonus Funds". Wagering requirements must be met before bonus funds can be withdrawn.

"Wagering"

The condition requiring a specified number of bets to be placed in order to make bonus funds withdrawable is referred to as a "Wagering Requirement".

"Net Loss"

The amount remaining after subtracting total winnings from total losses over a given period is referred to as "Net Loss". This figure is used when calculating VIP cashback.

The following eligibility conditions must be met to participate on the fancybet platform:

• Age: The user must be at least 21 years old at the time of account registration. No person under the age of 21 may create or use an account on this platform.
• Identity Verification: fancybet reserves the right to verify a user's identity at the time of registration and before processing withdrawals.
• Single Account: Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
• Personal Use: An account is for the user's personal use only. Playing on behalf of a third party or using a third party's funds is not allowed.
• Mental Capacity: The user must be legally capable of making decisions at the time of account creation.

fancybet may request supporting documents (a copy of a national ID card or passport) at any time. If documents are not provided within the specified period, the account may be temporarily suspended.

To create an account on fancybet, accurate and complete information must be provided in the registration form. Providing false or incomplete information may result in the account being suspended or closed.

4.1 Registration Information

At the time of registration, you must provide your full name, date of birth, mobile number, and an active email address. All information must be truthful and your own.

4.2 Password and Security

The user is solely responsible for the security of their account. Use a strong password and do not share it with anyone. Never share your OTP or login details with a third party.

4.3 Updating Information

If any of your personal details change (mobile number, email, etc.), update them immediately from your account settings. fancybet will not be responsible for any service disruption caused by outdated information.

4.4 Account Verification

Account verification may be required before your first withdrawal or at fancybet's request. Withdrawal processing may be delayed if verification has not been completed.

The following rules apply to depositing and withdrawing funds on fancybet:

5.1 Deposit Methods and Limits

Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). The minimum deposit amount for each method is ৳200.

5.2 Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour.

5.3 Withdrawal Conditions

• Withdrawals are preferably made using the same method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• fancybet reserves the right to hold a withdrawal if verification has not been completed.
• Withdrawals to third-party accounts are not permitted.

5.4 Transaction Responsibility

The user is responsible for providing correct payment details. fancybet will not be liable for any failed transaction or loss of funds resulting from incorrect information.

fancybet offers various promotional offers. Each offer has its own conditions, which apply alongside these general terms.

6.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. Example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw this bonus, the wagering requirement is 15 times the bonus amount — that is, ৳1,200 × 15 = ৳18,000 must be wagered.

6.2 General Bonus Conditions

• A bonus is not cash; it is additional funds for playing.
• Multiple bonus offers may be available at the same time, but they may not be usable simultaneously.
• If wagering requirements are not met before a bonus expires, the bonus will be cancelled.
• fancybet reserves the right to modify or cancel any promotion.
• Only one welcome bonus is available per person, per household, per device, or per IP address.

6.3 VIP Cashback

VIP members receive cashback on their weekly net loss. This benefit is offered at four tiers: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%. Example: if a Gold member's net loss in one week is ৳20,000, the cashback will be ৳20,000 × 0.6% = ৳120.

The following rules must be followed when playing games on the fancybet platform:

7.1 Game Results

All game results are determined by a Random Number Generator (RNG) or a live dealer. A confirmed game result cannot be changed.

7.2 Technical Errors

If a technical issue occurs during gameplay, the fancybet support team will investigate. Winnings or losses resulting from a clear technical error may be considered void.

7.3 Betting Limits

Each game has minimum and maximum bet limits, which are displayed in the game interface. fancybet may change these limits at any time.

7.4 Game Interruptions

If the internet connection is lost or the device shuts down, the result of an ongoing game is saved in the system. The correct result will be visible once you reconnect.

The following activities are strictly prohibited on the fancybet platform. Violating these rules will result in permanent account closure and earned funds may be forfeited:

• Creating multiple accounts to claim bonus benefits.
• Creating or operating an account under a false identity.
• Playing games using software, bots, or automated systems.
• Placing bets in collusion with other users.
• Following low-risk betting strategies for the purpose of abusing bonuses.
• Using funds from illegal sources.
• Attempting to interfere with or hack the platform's security systems.
• Harassing or behaving inappropriately toward other users.

fancybet continuously monitors for unusual activity. If suspicious behaviour is detected, an account may be temporarily suspended pending investigation.

fancybet treats the protection of users' personal data as a top priority. Full details of how your data is collected, used, and stored can be found on the Privacy Policy page.

Your transactions and personal data are kept secure using SSL encryption technology. fancybet never sells user data to third parties.

9.1 Use of Data

Your data may be used for account verification, service improvement, fraud prevention, and fulfilling legal obligations. If you do not wish to receive marketing communications, you can turn them off from your account settings.

9.2 Cookies

This platform uses cookies. Cookies can be managed from your browser settings, but disabling certain cookies may cause some platform features to stop working.

fancybet believes that gaming should be for entertainment, not a source of financial problems. The site therefore supports responsible gaming and encourages members to play within their limits. For detailed guidance and tools on responsible gaming, visit the Responsible Gaming page.

• Set deposit and betting limits for yourself.
• If you are having difficulties, use the option to take a temporary break from your account.
• If you wish to permanently close your account, contact support.
• Playing on behalf of a minor or anyone under the age of 21 is strictly prohibited.

fancybet accepts no liability in the following cases:

• If a game is interrupted due to internet disconnection or a problem with the user's device.
• If an account is compromised because the user shared their own login credentials with someone else.
• If there is a delay caused by a technical issue on a third-party payment provider's system.
• If the service is temporarily unavailable during technical maintenance.
• For any financial loss the user incurs from gambling.

However, fancybet always follows the highest level of caution to protect user funds and works to resolve any technical errors quickly.

fancybet may suspend or permanently close a user's account in the following circumstances:

12.1 Account Suspension

• If identity verification has not been completed.
• During an investigation when suspicious activity is detected.
• At the user's own request for a break.

12.2 Permanent Account Closure

• If there is a serious breach of these terms and conditions.
• If fraud or bonus abuse is proven.
• If age verification fails or false information is proven.
• At the user's own request for permanent closure.

12.3 Remaining Funds

If there is a cash balance in the account at the time of closure, and no fraud is involved, it will be returned to the user after verification is completed. Bonus funds and bonuses with incomplete wagering will be considered void.

fancybet reserves the right to partially or fully amend these terms and conditions at any time. A notice will be published on the website before the changes take effect, and registered email addresses may also be notified.

Continued use of the platform after any changes will be taken as your agreement to the updated terms. If you do not agree to the new terms, you have the option to close your account.

The most recent version of this page will always be considered the active version. There is no need to keep older versions.

If you have any dispute or complaint, please contact the fancybet support team first. General complaints are resolved quickly via 24/7 live chat or email.

14.1 Complaint Process

• Step 1: Submit your complaint via live chat or email.
• Step 2: Provide the necessary information and evidence for the investigation.
• Step 3: fancybet will communicate a written decision within the specified timeframe.

14.2 Final Decision

In disputes regarding game results, the game server logs will be considered the final evidence. In disputes regarding payments, the payment provider's records will be used as the primary reference.

If you have any questions about these terms and conditions or any service, the fancybet support team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.

Ways to contact support:

• Live Chat: Click the live chat icon on any page of the platform to connect with the support team.
• Email: [email protected] — replies are generally sent within a short time.

You can also visit the Frequently Asked Questions (FAQ) page for answers to common questions — many queries can be resolved quickly there.

These terms and conditions are effective from 1 January 2025. By using the fancybet platform, you are considered to have agreed to all of these terms. 21+